Common Queries Answered
Frequently asked Questions (FAQs)
Yes, we currently ship to the following countries: Argentina, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Greece, Hong Kong, Ireland, Italy, Japan, Mexico, Monaco, Montenegro, Netherlands, New Zealand, Norway, Poland, Portugal, Qatar, Saudia Arabia, South Africa, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States.
At ARTCORNERSHOP, we offer Free Shipping on orders exceeding a certain minimum purchase amount for select countries. To qualify for Free Shipping, simply ensure that your order total meets the specified minimum spend requirement for your country at checkout. Here are the minimum basket total requirements for Free Shipping in some of our supported countries:
- France: €150
- Europe: €200
- United States: $250
- Australia: $250
- United Kingdom: £200
- Rest of the world : €300
Take advantage of this offer to enjoy convenient and cost-effective delivery of your favorite artworks directly to your doorstep. Please refer to our Shipping Policy or contact our support team : “info@artcornershop.fr” for more details and country-specific minimum spend thresholds.
For comprehensive assistance, you have several options:
- Visit our evolving FAQ page for quick answers to common queries.
- Navigate to the “Customer Help” section, specifically tailored for inquiries related to orders and returns.
- If your question remains unanswered, feel free to utilize our dedicated support contact form. Our team is committed to ensuring a prompt and helpful response to your inquiries.
You can modify your shipping address through your personal space, “My Account” within the “Addresses” section.
You can track your order in two ways:
1) Through your personal space, “My Account” in the “Orders” section.
2) From the “Customer Help” page in the “Track your order” section.
Our return and exchange policies are available in the following section : Refund and Returns Policy”
Only one discount code can be applied to an order. You can always contact us for special discount : contact@artcornershop.com
Orders are processed and shipped within one or two business days of being placed. We’re still a small, growing company, so please bear with us as we work to deliver your order to you as soon as possible after it’s placed — we appreciate your patience and understanding!
If you have entered an incorrect shipping address, please contact us promptly using either the contact form (Contact us) or by email to support@artcornershop.com.
In the email subject line, please include your “Order Number” followed by the mention ‘INCORRECT SHIPPING ADDRESS,’ and in the body of the email, provide both the incorrect and the correct shipping addresses for swift resolution.
You can sign up for our email newsletter to get all our new impact stories, special product sales, new collections, and seasonal previews. You can also follow @artcornershop content hub and behind-the-scenes building of our social enterprise on Facebook, Twitter (X), Instagram, and Pinterest.
Although ArtCornerShop Team endeavours to personally visit the workshop of each of our artisans in order to guarantee their ethical practices in the manufacture of the Artworks that we market under our “ART CORNER SHOP” label, it is not possible for us to be on site every day. In this respect, we choose to work with a few artisans who have earned our trust by the past. We also select the few Artworks that meet our quality charter. However, ART CORNER SHOP shall not be liable for any product statements that turn out to be incorrect, misleading, or incomplete.
